Terms of service
Terms of Service – Amarcharkha
Welcome to Amarcharkha. By visiting our website and placing an order with us, you agree to the following terms and conditions. We kindly request you to read them carefully before making a purchase.
1. General
Welcome to Amarcharkha. By accessing or using our website, you agree to be bound by these Terms of Service. We kindly request you to read them carefully before making a purchase.
Amarcharkha reserves the right to update or modify these terms at any time without prior notice. Continued use of our website following any changes constitutes your acceptance of the revised terms.
2. Products
All products sold by Amarcharkha are lovingly handcrafted by skilled artisans. As a result, each piece is unique and may have slight variations in colour, weave, embroidery, or finish compared to the images displayed on our website. These variations are a natural characteristic of handmade products and are not considered defects.
Please note that product colours may appear slightly different on screen depending on your device's display settings. We do our best to represent our products as accurately as possible.
Amarcharkha reserves the right to discontinue, modify or limit the availability of any product at any time without prior notice.
3. Pricing & Payment
All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable GST unless stated otherwise.
Amarcharkha reserves the right to revise prices at any time. In the event of a pricing error, we reserve the right to cancel the order and issue a full refund. Your order is considered confirmed only upon successful payment and receipt of an order confirmation from us.
We accept payments through secure and trusted payment gateways. Amarcharkha does not store any payment or card information.
4. Orders & Cancellations
Once an order is placed and confirmed, it enters our processing queue promptly. If you wish to cancel your order, please contact us at [your email address] as soon as possible. We will do our best to accommodate cancellation requests made before the order is dispatched. Once an order has been dispatched, it cannot be cancelled.
Amarcharkha reserves the right to cancel any order in the event of stock unavailability, payment issues, or suspected fraudulent activity. In such cases, a full refund will be issued.
5. Shipping & Delivery
We strive to dispatch all orders in a timely manner. Estimated delivery timelines are provided at the time of purchase and are indicative only. Amarcharkha is not responsible for delays caused by courier partners, customs clearance, or circumstances beyond our control.
Once an order is handed over to our shipping partner, the risk of loss or damage passes to the customer. We recommend checking your package carefully upon delivery.
6. Intellectual Property
All content on the Amarcharkha website, including but not limited to product images, descriptions, logos, designs, and graphics, is the exclusive intellectual property of Amarcharkha. No content may be copied, reproduced, distributed or used in any form without prior written permission from Amarcharkha.
Any unauthorised use of our content or brand name may result in legal action.
7. Limitation of Liability
Amarcharkha's liability in connection with any order shall be limited to the value of that order only. We shall not be liable for any indirect, incidental or consequential damages arising from the use of our products or website.
8. Privacy
Your personal information is collected and used in accordance with our Privacy Policy, which forms a part of these Terms of Service. We are committed to protecting your privacy and handling your data with the utmost care.
9. Governing Law & Disputes
These Terms of Service shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts in [your city, India].
We always encourage our customers to reach out to us first at [your email address] so we can resolve any concerns amicably and promptly.
10. Contact Us
If you have any questions about these Terms of Service, we warmly welcome you to get in touch with us.
Email: [your email address]
Thank you for choosing Amarcharkha. We are honoured to be a part of your journey and look forward to serving you with the finest handcrafted ethnic wear.