Shipping policy

Shipping Policy – Amarcharkha

Last Updated: 11 July 2026

At Amarcharkha, we take great care in preparing and packaging every order so that your handcrafted pieces reach you safely and beautifully. We are committed to providing a smooth and transparent shipping experience.

1. Order Processing Time

All orders are carefully processed and dispatched within 5 working days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details.

Please note that tracking information may take 24–48 hours to become active after dispatch.

2. Domestic Shipping (India)

Shipping Charges

Orders below ₹2,000: Applicable shipping charges will be calculated and displayed at checkout.
Orders of ₹2,000 and above: Enjoy free shipping across India.

Estimated Delivery Time

Orders are generally delivered within 5–7 business days from the date of dispatch for most locations across India.

Delivery to remote locations, rural areas, or areas with limited courier connectivity may require additional time.

Delivery timelines are estimates only and may vary due to circumstances beyond our control, including courier delays, weather conditions, public holidays, or unforeseen disruptions.

3. International Shipping

We are delighted to share our handcrafted creations with customers around the world.

We currently ship to selected international destinations. Shipping availability and charges will be displayed at checkout based on your delivery location, order weight, and courier availability.

Estimated Delivery Time

International orders generally take approximately 15–20 business days from the date of dispatch.

Please note that international delivery timelines may vary due to:

Customs clearance procedures.
Local postal or courier services.
Public holidays.
Delays beyond our reasonable control.

4. Customs Duties & Import Taxes (International Orders)

International orders may be subject to customs duties, import taxes, or other charges imposed by the destination country.

These charges are the sole responsibility of the customer and are not included in the product price or shipping charges paid to Amarcharkha.

We recommend checking with your local customs authority before placing an international order to understand any applicable charges.

5. International Damaged or Incorrect Items

We carefully inspect and package every order before dispatch. However, in the rare event that an international customer receives a damaged or incorrect item, please contact us at amarcharkhasupport@gmail.com within 48 hours of delivery.

To help us assist you, please provide:

A clear unboxing video showing the opening of the package.
Photographs of the damaged product and packaging.
Your order details.

If a return shipment is required, the customer may be responsible for return shipping charges, customs duties, or import charges associated with sending the item back to India.

Any replacement or further assistance will be provided after the returned item is received and inspected by our team.

6. Order Tracking

Once your order is dispatched, you will receive tracking details via email.

You may use the tracking information provided to monitor your shipment through the courier partner's tracking system.

7. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping details at the time of placing an order.

Amarcharkha will not be responsible for delays, failed deliveries, or additional charges caused by incorrect or incomplete addresses, incorrect contact details, or unavailability of the recipient.

If a shipment is returned to us due to incorrect information provided by the customer or failure to accept delivery, any additional shipping charges for re-dispatching the order may be borne by the customer.

8. Delays, Lost Shipments & Unforeseen Circumstances

While we make every effort to ensure timely delivery, Amarcharkha is not responsible for delays caused by courier partners, customs clearance, weather conditions, strikes, government restrictions, or other circumstances beyond our control.

If your shipment appears to be lost or significantly delayed, please contact us at amarcharkhasupport@gmail.com, and our team will assist you in coordinating with the shipping partner.