Privacy policy
Privacy Policy – Amarcharkha
At Amarcharkha, your privacy is as important to us as the craftsmanship in every piece we create. We are committed to being transparent about how we collect and use your information, and to keeping it safe at all times.
1. Information We Collect
When you visit or shop with us, we may collect the following information:
- Your name, email address, phone number and delivery address
- Payment information (processed securely through our payment partners — we do not store your card or bank details)
- Your order history and product preferences
- Device and browsing information when you visit our website
2. How We Use Your Information
We use your information only to serve you better, including:
- Processing and fulfilling your orders
- Sending order confirmations, shipping updates and delivery notifications
- Responding to your questions and providing customer support
- Improving our products and your overall shopping experience
- Complying with applicable legal requirements
We will never sell, rent or trade your personal information to any third party for marketing purposes.
3. Who We Share Your Information With
We share your information only with trusted partners who help us deliver our services, including:
- Shipping and logistics partners — to ensure your order reaches you safely
- Payment gateway providers — to process your transactions securely
- Shopify — the e-commerce platform that powers our store
All partners are carefully selected and are required to handle your information with the same level of care and confidentiality that we do.
4. How We Protect Your Information
We take the security of your personal information seriously. Our store is hosted on Shopify, which uses industry-standard SSL encryption and security protocols to keep your data protected. We regularly review our practices to ensure your information remains safe.
5. Cookies
Our website may use cookies to personalise your browsing experience and help us understand how our store is being used. You may choose to disable cookies through your browser settings, though some features of our store may not function as intended as a result.
6. Your Rights
We respect your rights over your personal information. You have the right to:
- Request access to the personal information we hold about you
- Request correction of any information that is inaccurate or incomplete
- Request deletion of your personal data, subject to legal obligations
- Opt out of marketing communications at any time by clicking "unsubscribe" or writing to us
To exercise any of these rights, please write to us at [your email address] and we will respond promptly and courteously.
7. Intellectual Property & Brand Protection
All content on the Amarcharkha website, including product images, descriptions, logos, and designs, is the exclusive property of Amarcharkha. Reproduction, distribution or use of any content without prior written permission is strictly prohibited.
8. Third Party Links
Our website may occasionally contain links to third party websites for your convenience. Please note that Amarcharkha is not responsible for the privacy practices of those websites and we encourage you to read their respective privacy policies.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions, concerns or requests regarding this Privacy Policy, we warmly welcome you to reach out to us. We are always here to help.
Email: [your email address]
At Amarcharkha, we believe that trust is the foundation of every relationship — and we are committed to earning and keeping yours.